California Consumer Privacy Act (CCPA) Policy

Last Updated: September 5, 2026

This notice is provided for residents of the State of California in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). It explains the privacy rights that eligible California residents may have regarding their personal information and how those rights can be exercised.

This notice supplements our Privacy Policy and applies to California residents who visit, interact with, or make purchases through casevaloire.com

Categories of Personal Information We Collect

Depending on how you interact with CaseValoire, we may collect the following categories of personal information:

Identifiers

Examples may include:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• IP address
• Other similar identifiers associated with an order or customer interaction

Commercial Information

Examples may include:

• Phone cases viewed
• Phone cases added to a shopping cart
• Phone cases purchased
• Products returned, exchanged, or canceled
• Order history
• Transaction information
• Customer preferences associated with purchases

Internet or Electronic Activity Information

Examples may include:

• Browsing activity on our Site
• Website interactions
• Device information
• Browser information
• Referral information
• Pages viewed
• General interaction and usage information

Payment and Transaction Information

We may receive payment-related transaction information necessary to process and maintain orders.

Payments are processed through third-party payment services, including Shopify Payments and PayPal, where applicable.

CaseValoire does not directly store complete credit or debit card numbers.

Customer Support Information

This may include information contained in:

• Emails
• Contact form submissions
• Return or refund requests
• Exchange requests
• Order-related inquiries
• Customer support communications

How We Use Personal Information

We may collect and use personal information for business, commercial, and operational purposes, including:

• Processing payments and customer orders
• Fulfilling and delivering phone case orders
• Managing returns, exchanges, and refunds
• Providing customer support
• Sending order confirmations and shipping information
• Operating, maintaining, securing, and improving the Site
• Detecting and preventing fraud, unauthorized transactions, and security threats
• Maintaining business and transaction records
• Complying with applicable legal, tax, accounting, and regulatory obligations
• Sending marketing communications where permitted
• Measuring Site usage, advertising performance, and marketing effectiveness where permitted

How We Disclose Personal Information

We may disclose personal information to service providers and other parties where reasonably necessary to operate CaseValoire and provide our services.

These may include:

Shopify — for e-commerce hosting, checkout, and related platform services.

Shopify Payments — for payment processing and related transaction services where applicable.

PayPal — for processing transactions when PayPal is selected and available at checkout.

Fulfillment and Shipping Providers — for preparing, shipping, tracking, and delivering customer orders.

Customer Support and Communication Providers — for managing customer inquiries and communications.

Analytics and Marketing Providers — for measuring Site performance and supporting advertising activities where permitted.

Fraud Prevention and Security Providers — for protecting transactions, customers, and the Site.

Government Authorities or Other Parties — where disclosure is required by applicable law, legal process, or reasonably necessary to protect legal rights or security.

We do not sell personal information in the traditional sense of exchanging personal information for monetary compensation.

However, certain uses of advertising technologies, cookies, pixels, or similar services may constitute “selling” or “sharing” under the definitions established by California privacy law.

Your Rights Under the CCPA and CPRA

Subject to applicable requirements, limitations, and exceptions, California residents may have the following privacy rights:

Right to Know

You may request information regarding the categories of personal information we have collected, the purposes for which it is collected or used, categories of sources, and categories of third parties to whom applicable information has been disclosed.

Right to Access

You may request access to specific pieces of personal information we maintain about you, subject to applicable verification requirements and legal exceptions.

Right to Delete

You may request deletion of eligible personal information that we have collected from you, subject to exceptions provided by applicable law, including circumstances where information must be retained for legitimate business or legal purposes.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you, taking into account the nature of the information and the purposes for which it is processed.

Right to Opt Out of Sale or Sharing

You may request to opt out of the sale or sharing of your personal information as those terms are defined under applicable California privacy law.

This may include certain disclosures associated with cross-context behavioral advertising or similar advertising technologies.

Right to Limit Use of Sensitive Personal Information

Where applicable, California residents may have the right to limit certain uses or disclosures of sensitive personal information.

If CaseValoire processes sensitive personal information in a manner that triggers this right, applicable mechanisms will be provided as required by California law.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available under the CCPA or CPRA.

Exercising an applicable privacy right will not result in the unlawful denial of products or services, different pricing, or a different level or quality of service.

How to Submit a Privacy Request

To exercise an applicable right under the CCPA/CPRA, contact us using the information provided below.

Please describe the right you wish to exercise and provide sufficient information for us to identify and process your request.

Where required or permitted by law, we may request additional information to reasonably verify your identity before completing a request.

Information submitted for verification will be used for purposes related to verifying and processing the privacy request.

Do Not Sell or Share My Personal Information

California residents may request that CaseValoire not sell or share their personal information as those terms are defined by applicable California privacy law.

To submit a request by email, use the subject line:

“Do Not Sell or Share My Personal Information Request”

You may also use any applicable privacy preference or opt-out mechanism made available through the Site.

Where required by applicable law and technically supported, qualifying browser-based opt-out preference signals, such as Global Privacy Control (GPC), may be recognized as an applicable opt-out request.

Authorized Agents

You may designate an authorized agent to submit an eligible privacy request on your behalf.

Where permitted by law, we may require reasonable evidence that the agent is authorized to act for you. We may also request that you verify your identity or directly confirm that you authorized the agent to submit the request.

Changes to This CCPA Policy

We may update this CCPA Policy periodically to reflect changes in our privacy practices, technologies, service providers, business operations, or applicable legal requirements.

Updates will be published on this page with a revised “Last Updated” date.

Contact Information

Store Name: CaseValoire

Company Name: QUANTUMEDGE SOLUTIONS LIMITED

Company Number: 78906121

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong

Email: support@casevaloire.com

Phone Number: +1 917 947 6499

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.