Premium iPhone Case MagSafe Aluminum Armor Camera Kickstand Magnetic Heavy Duty Shockproof Glass Screen Protector Anti Scratch Full Coverage Metal Case
Tax included. Shipping options available at checkout
Shipping Policy
Shipping Policy
Last Updated: September 5, 2026
CaseValoire currently ships within the United States. Available shipping methods, applicable charges, and estimated delivery information are presented at checkout before an order is completed.
Orders are prepared through our U.S. fulfillment operations and delivered using national or regional shipping carriers, depending on the destination and selected shipping method.
Shipping Options & Costs
For orders shipped within the United States:
- Free Standard Shipping — $0.00 USD on all orders
- Insured Shipping + Priority Processing — $4.95 USD
- Priority Express Shipping — $9.95 USD
Orders placed with Insured Shipping + Priority Processing or Priority Express Shipping receive priority within our applicable order-processing workflow and include shipping protection coverage.
The shipping option selected during checkout will appear in the customer's order information.
Order Processing
Order Cut-off Time: 12:00 PM Eastern Time
Processing Time: 0–2 business days
Orders are processed Monday through Friday, excluding applicable public holidays.
Orders submitted after the daily cut-off time may begin processing on the following business day.
Processing time refers to the period required to prepare an order for shipment and is separate from the carrier transit time.
Delivery Timeframes
Free Standard Shipping
- Processing Time: 0–2 business days
- Transit Time: 7–9 business days
- Estimated Total Delivery Time: 7–11 business days
Insured Shipping + Priority Processing
- Processing Time: 0–2 business days
- Transit Time: 6–8 business days
- Estimated Total Delivery Time: 6–10 business days
Priority Express Shipping
- Processing Time: 0–2 business days
- Transit Time: 5–7 business days
- Estimated Total Delivery Time: 5–9 business days
Delivery timeframes are estimates rather than guaranteed delivery dates. Actual delivery may be affected by carrier operations, severe weather, public holidays, periods of increased shipping volume, incorrect or incomplete address information, or other circumstances outside our reasonable control.
Order Tracking
When tracking information is available for an order, it will be provided through the applicable shipping confirmation or order information.
Please allow sufficient time after shipment for the carrier's tracking system to register or update the package status.
If you have questions regarding the status of your shipment, you may contact our customer support team using the information provided below.
Shipping Restrictions
CaseValoire currently ships within the United States only.
We do not currently ship to PO Boxes, APO/FPO/DPO addresses, or other restricted or unsupported delivery locations.
Customers are responsible for confirming that the shipping information entered during checkout is complete and accurate.
Lost or Damaged Packages
If your package arrives damaged or has not arrived within the applicable estimated delivery timeframe, please contact us at:
Email: support@casevaloire.com
Please provide your order number and relevant information regarding the shipment.
Our customer support team will review the available order and tracking information and, where appropriate, coordinate with the relevant carrier or fulfillment provider to determine the next steps and an appropriate resolution.
Failed Delivery or Incorrect Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered or is returned because the shipping address supplied during checkout was incorrect, incomplete, or undeliverable, please contact us for assistance.
Where reshipment is possible, we will provide the applicable instructions. Additional shipping charges may apply when a shipment must be sent again because of incorrect or incomplete information originally provided by the customer.
If you notice an address error shortly after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipment.
Contact Information
Store Name: CaseValoire
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Return and Refund Policy
Return and Refund Policy
Last Updated: September 5, 2026
At CaseValoire, we offer a 90-day return period. Customers may request a return within 90 days from the date the order is delivered to the shipping address provided during checkout.
This policy applies to eligible phone cases purchased directly through CaseValoire.
Eligibility for Returns
We accept return requests for both defective and non-defective phone cases when the applicable return conditions are satisfied.
To qualify for a return:
- The phone case must be unused and remain in its original condition.
- The phone case must be returned with its original packaging.
- Proof of purchase or a valid CaseValoire order number is required.
- A return request must be submitted within 90 days of delivery.
- Customers must receive return authorization before sending a product back.
Products returned without prior authorization may not be accepted or processed.
How to Start a Return
To request a return, contact our customer support team at:
Email: support@casevaloire.com
Please provide your order number, the phone case you wish to return, and the reason for the return.
Our support team will review your request. If the return is approved, we will provide the applicable return instructions and confirm where the package should be sent.
Return requests must be submitted within 90 days from the recorded delivery date.
Return Shipping Costs
For standard returns, including eligible returns based on customer preference, the customer is responsible for the cost of return shipping.
If you received a phone case that is damaged, defective, or different from the item ordered, please contact us for review. When the issue is confirmed and the return is approved, CaseValoire will cover the applicable return shipping cost.
Customers should follow the return instructions provided by our support team before shipping an approved return.
Damaged, Defective, or Incorrect Items
We recommend inspecting your phone case after delivery.
If the phone case arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
When contacting us, provide your order number and information describing the issue. We may request photographs or other reasonable information to help verify the problem and determine the appropriate resolution.
Once reviewed, our support team will provide the applicable next steps.
Non-Returnable Items
The following are not eligible for return:
- Gift cards
- Items explicitly identified as final sale before purchase
Any applicable return restriction will be communicated on the relevant product page or during the purchasing process where appropriate.
Refund Timeline
After an authorized return reaches our designated returns facility, it will be reviewed to confirm that it meets the conditions of this policy.
Returns are typically inspected within 5–7 business days after receipt.
If the return is approved, the refund will be issued to the original payment method within 10 business days following approval.
After a refund has been issued, the customer's bank, card issuer, or payment provider may require additional processing time before the funds appear in the account.
If more than 15 business days have passed since we confirmed that your refund was approved, please contact us at support@casevaloire.com
Exchanges
Eligible phone cases may be exchanged within 90 days of delivery, subject to the return conditions stated in this policy.
To request an exchange, contact support@casevaloire.com and provide your order number and details of the requested exchange.
If the exchange is approved, we will provide instructions for returning the original phone case and arranging the replacement.
Replacement options are subject to product and model availability. If the requested replacement is unavailable, our support team will provide information about the available resolution options.
Return Address
Approved returns must be sent to our designated U.S. returns facility:
U.S. Returns Address: 8610 S 212th St, Kent, WA 98031, United States
This location is used for U.S. fulfillment and approved returns.
Customers must contact us before returning a phone case. The applicable return address and instructions will be confirmed as part of the return authorization process.
Please do not send a return before receiving authorization and return instructions from our customer support team.
Contact Information
Store Name: CaseValoire
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Contact Us
Contact Us
CaseValoire is operated by QUANTUMEDGE SOLUTIONS LIMITED, a company registered in Hong Kong. We primarily serve customers located in the United States.
We aim to provide clear and consistent customer support for inquiries concerning orders, phone cases, shipping, returns, refunds, payments, or other store-related questions.
Contact Information
Store Name: CaseValoire
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Quick Links
Customer Support
If you require assistance, please contact us using the information provided above or submit your inquiry through our Contact Form.
Our customer support team reviews inquiries during regular business hours and aims to provide clear and relevant information based on the nature of each request.
For order-related inquiries, providing your order number and the email address used when placing the order can help our team locate the relevant order information and assist you more efficiently.
About Us
About Us
At CaseValoire, we focus exclusively on phone cases and accessories designed for modern everyday use. Our goal is to provide case designs and accessories that combine practical device protection, refined visual styling, and clear compatibility information.
Smartphones are an important part of everyday life, used for communication, work, travel, organization, photography, and entertainment. A phone case should complement that daily use by providing practical protection while remaining comfortable to handle and visually considered.
CaseValoire offers a selection of phone cases and accessories chosen with everyday functionality, modern design, and device compatibility in mind. Our collection includes different styles and finishes intended to give customers options that suit their devices and personal preferences.
We aim to provide a straightforward shopping experience where product information is clearly presented, store policies are accessible, and customers can easily contact our support team when assistance is needed.
CaseValoire currently serves customers located in the United States through its fulfillment and customer support operations.
CaseValoire is operated by QUANTUMEDGE SOLUTIONS LIMITED, a company registered in Hong Kong.
Our Background
The idea behind CaseValoire developed from a simple observation: shopping for a phone case and accessories should not be complicated by unclear compatibility information, inconsistent descriptions, or unnecessary promotional claims.
Customers should be able to understand what a phone case looks like, which device models it is designed for, and the relevant product characteristics before making a purchasing decision.
CaseValoire was created to provide a more structured approach to shopping for phone cases and accessories. We focus on organized product pages, clearly presented compatibility information, practical descriptions, and consistent store policies.
Our objective is to make it easy for customers to explore different phone case styles and accessories, identify the appropriate option for their device, review relevant product details, and understand what to expect throughout the ordering and delivery process.
Our Mission
CaseValoire’s mission is to provide phone cases and accessories that combine practical everyday protection with modern design and clearly presented product information.
We aim to offer a varied selection of case designs and accessories while maintaining understandable device compatibility information and straightforward product descriptions.
Our approach focuses on practical features, considered finishes, and clear information that helps customers make informed purchasing decisions.
From browsing our collection and selecting a compatible model to checkout, fulfillment, and customer support, we work to maintain a consistent and understandable experience.
Our Vision
CaseValoire’s vision is to build a trusted online destination for modern phone cases and accessories, recognized for clear product presentation, refined design, transparent policies, and a consistent customer experience.
We want customers to be able to browse our phone cases and accessories, understand device compatibility and relevant product characteristics, and know what to expect before and after placing an order.
As CaseValoire develops, we aim to grow through consistency, responsible product presentation, transparent communication, and continuous improvement of the shopping experience.
Our Values
The principles that guide CaseValoire are centered on clarity, consistency, practical functionality, refined design, and transparency.
Clarity
We aim to present product information, device compatibility, shipping details, and store policies in a clear and understandable format.
Consistency
Our product listings, store structure, customer communications, and support procedures are organized to provide customers with a predictable shopping experience.
Everyday Functionality
Our phone cases and accessories are selected with regular device use in mind, including everyday handling, commuting, work, travel, and communication.
Refined Design
We focus on modern phone case styles and accessories that complement contemporary devices while maintaining practical functionality.
Transparency
Our policies and business information are made available to help customers understand important conditions relating to their purchases, including payment, fulfillment, shipping, returns, and customer support.
A Message from the CEO
When CaseValoire was developed, the objective was to create a phone case and accessories store that feels organized, refined, and straightforward to navigate.
Our focus is on reducing unnecessary complexity and providing customers with clear product information, consistent presentation, and an understandable process from browsing through delivery.
Phones are used every day for communication, work, travel, entertainment, and personal organization. We believe the cases and accessories used to protect them should be practical, visually considered, and clearly represented before purchase.
CaseValoire continues to operate with this approach in mind, focusing on device compatibility information, structured product pages, transparent policies, and accessible customer support.
We appreciate every customer who chooses CaseValoire.
— CEO, CaseValoire
Our Commitment
As CaseValoire continues to operate and develop, our focus remains on maintaining consistency and transparency throughout the store.
This includes:
Providing clear and accurate phone case and accessories information
Clearly presenting device compatibility
Maintaining accessible and transparent store policies
Offering identifiable customer support channels
Providing clear information about shipping, returns, and payments
Supporting a consistent experience from product selection and checkout through fulfillment and post-purchase communication
Our objective is to provide a structured shopping experience where customers can understand what they are purchasing and what to expect throughout the order process.
Contact Information
Store Name: CaseValoire
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
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Purposeful Design for the Devices You Use Daily
The CaseValoire Standard
Thoughtful Everyday Protection
Our cases and accessories are designed for everyday device use, helping protect against scratches, minor drops, and daily wear while maintaining a refined, functional design.
Made with Practicality in Mind
Each product is developed with usability at its core, from comfortable handling and precise cutouts to compatibility with supported device features and accessories.
Clear Product & Policy Information
We aim to make important information easy to understand. CaseValoire provides clear product details, shipping information, and return conditions to help you make an informed purchase.
Reliable Customer Support
Our support team is available Monday to Friday to assist with questions regarding products, orders, shipping, and returns.
Support Is Just a Message Away
Need Assistance? We’re Here to Help
Have a question about a product, delivery, returns, or your order? Our team is available during business hours to provide clear and helpful assistance.
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.
Store Name: CaseValoire
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Frequently Asked Questions
Clear information about orders, shipping, returns, and customer support.
Orders are generally prepared for shipment within 0–2 business days after they are placed.
With Free Standard Shipping, orders within the United States typically arrive within 7–11 business days after dispatch. Faster shipping options may be displayed at checkout when available.
For additional delivery information, please review our Shipping Policy.
Eligible items may be returned within 90 days after delivery.
Products should be unused, remain in their original condition, and be returned with their original packaging.
For eligibility requirements and return instructions, please review our Return and Refund Policy.
Our customer support team is available to assist with questions about orders, tracking, returns, products, and other store-related inquiries.
You can contact us through:
Email: support@casevaloire.com
Phone Number: +1 917 947 6499
Contact Form: Click Here
Additional support information is available on our Contact Us page.
After your order has been shipped, tracking information will be sent to the email address provided during checkout.
You can check your shipment using the tracking link included in that email or through our Track Your Order page.
For further shipping and tracking information, please see our Shipping Policy.
We currently accept the following payment methods:
- Visa
- Mastercard
- Apple Pay
- Google Pay
Payments are processed in USD through an encrypted checkout.
For more information, please review our Payment Policy.
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